Rebecca Ward
4 Contributions
Great Price & Great Cover
2nd time booking with Auto Europe, very reasonable with credible rental companies - great level of cover for British people hiring in the USA where there are more complicated terms with insurance for foreign renters, would highly recommend and will use again
The web site is very easy to navigate…
The web site is very easy to navigate and its easy to compare prices. The filter menu is very helpful. Overall an excellent site to find the best value.
Theodore Banks
2 Contributions
Mercedes vs Ford Galaxy
I booked a mercedes E class for Friday 1pm pick up through autoeurope. The next day I got a phonecall to say the branch could only locate a Ford Galaxy... Did I want it? When i said no they told me i had failed the address check? Also said i didnt have a credit card (i booked the car with a credit card) and therefore would not get a refund... I couldnt believe it. That was two weeks ago and I am still waiting for the refund.
Abigail West
7 Contributions
It is a complete rental system.
It is a complete rental system.
It was easy to choose options.
"AutoEurope" has many options.
It gave 100% perfect fulfillment to my needs.
On the second occasion I found it easy…
On the second occasion I found it easy to book the car. However, I had tried to book the same car originally on 31 January and I had technical problems with the website. At that point the price of the car I wanted to reserve (the same car) was £598.68. I had an email sent to me but every time I tried to follow the link it kicked me out...I then got busy and managed to book today but the price had been increased to £619.81. So c£20 more expensive through no fault of mine!
Nicole841
3 Contributions
Have used this company for a number of…
Have used this company for a number of years and have found them to be reliable. Trouble free renting.
Nolan Kuhn
1 Contribution
Simple process but quoted prices do not match actuals
Simple process and easy to understand. Downside is that the prices quoted initially do not match up with the ones available when I went through with the process. Not a huge difference (~$50) but annoying nonetheless.
Called to clarify the quote promotions.
The Web page quote was not explicit in what the promotion features were and so I had to call. However the information was quickly supplied by Eloise who was very helpful on a couple of other points I raised so I was pleased to go ahead with the booking.
Danny H846
3 Contributions
Good communication.
Good levels of communication between vehicle supplier and myself. Highly recommend. Will use again.
Always reliable
Always reliable, and with the best prices around! My go to website for car hire.
Austin350
5 Contributions
Easy to compare car rental companies offerings
It is a very easy site to use and final selection of cars for rent easy to compare amost car rental companies
Auto Europe have an easy to use website and good prices
I spent a few hours today trying to book a car for my holiday in Greece. I looked at all sorts of providers. AutoEurope's competitive prices, range of suppliers and cars and, importantly, their very easy to use well thought out website, means AutoEurope stands head and shoulders above the competition. I have used them before and I will go straight to them in future. Thank you, AutoEurope.
Good rates, easy to use.
I did a little shopping around, and they seemed to have the best rates. Booking was simple and quick.
About 10 days after booking we decided to shorten our hire period & change the car - this was also fairly straight forward, quick and most impressively, free!
Heidi Evans
3 Contributions
Price too good to be true?
Price too good to be true? Indeed it was. Ended up paying £200 extra costs on addition to the 'voucher'. That was after several hours wait at the airport sorting out a car as the hire company didn't have a car for us when we arrived. Auto Europe just told me to claim the excess from a 3rd party and they refused to pay me.
The site is easy to navigate
The site is easy to navigate. I had a query and phoned the help number. I did not have to stay on the line long before I spoke to a 'human being', who was very helpful. it is so annoying when all you get is automated responses, or have to wait for half an hour to get through. This was not the case.